Why We're Different




At Creature Comforts Pet Resort, we designed our facility and amenities with our own pets in mind. Our resort, with several years in the making, is the culmination of careful study and thought.  We have combined the very best features and designs into one extraordinary destination resort for your pet.


What we learned – Our Key Service Standards

  1. 24-hour Staffing

  2. WEB CAMS

  3. Inclusive Pricing

  4. Multi-Pet Affordability

  5. Tours – Anytime!

  6. Outdoor time for all dogs

  7. Stretch and play time for all cats

  8. Bedding and comfort items from home

  9. In-Suite enrichment activities

  10. client rewards


24-hour Staffing

We personally could not leave our pets in a facility that was not occupied by a staff member 24 hours a day. Having a caregiver ON SITE (not in a separate home), all day and all night contributes to added peace of mind and is a “must” at Creature Comforts Pet Resort.

















Inclusive Pricing

There are some things that we just think should be included in the price of a hotel suite. While we do offer some services and amenities for an additional fee, we’ve chosen to provide the most important elements of comfort (extra outdoor walks; comfortable beds with fluffy bedding; premium meals; and most medication dispensing) at no additional charge.


Multi-Pet Affordability

Do you have more than one pet? Boarding a family of multiple pets can be very expensive! Take a close look at the rate options for two or more pets from the same household, boarding at the same time and sharing the same suite. Our per-pet incremental fees drop dramatically after the first family pet.  Multi-pet families have often been forced to turn to less desirable options for their pets when they go out of town, including relying on well-meaning but untrained family members or friends who may be less than reliable. Just because your heart is big and you have many pets doesn’t mean you shouldn’t be able to give them the finest resort experience. We think you’ll be impressed with our affordable multi-pet rates.


Resort Tours

Anytime our lobby is open, you are free to come in for a tour! Of course, there are times when we tend to be busier with guest check-in and check-out (usually early in the morning and late in the afternoons), and there are times when our guest suites need a little extra “housekeeping” (usually shortly after room service meal delivery). During these times, we ask that you be patient with us while we tend to our current guests and their human family clients first, but we know you’ll understand.  When your pet is with us, he or she will always come first, too! We’re proud of our resort and our staff, and we welcome your visit at any time during business hours.



















Outdoor time for all dogs

Dogs that are being boarded simply must, in our opinion, be given regular trips outside to smell the fresh air and “do their business”. Dogs who are never taken outside while boarding can become very uncomfortable “holding it”, since at home they are not permitted to eliminate indoors.  In the interest of your dog’s comfort and wellbeing, we make sure your dog is taken outside at least five times each day. Our outdoor areas are some of the largest open green space available and securely enclosed with 8ft high fencing.


Stretch and play time for all cats

We offer a variety of spacious accommodations for your cat, all which are sure to please. Cats are also highly intelligent and need mental stimulation during the day. We make certain that each cat (unless they absolutely hate the idea and would prefer to rest quietly in their suite) gets to spend time each day in our cat play atrium. Climbing trees, safe play toys and perches are there for exploring and will assure that your kitty has loads of fun during his or her resort stay!
















Bedding and comfort items from home

Yes, you may bring your pet’s own bedding or favorite toy! Our pets always feel better if they have the “smells from home” with them, and so we are happy to honor such requests for our guests. The items must be washable and not pose an obvious choking hazard; please see one of our staff members for more details.

 

Enrichment Activities:  At Creature Comforts Pet Resort we believe that pets in boarding environments need in-suite enrichment activities as well as exercise.  These activities provide comfort, enjoyment and mental stimulation during your pet's stay at our resort.  Periodically during your pet's stay we provide a treat-stuffed dog or kitty kong or poochsicle treat, an evening turndown biscuit or cat treat, and the introduction of new comfort or activity-based toys that stimulate your pet's curiosity or problem-solving instincts or bring comfort to younger or older pets.  This service is included in the price of your pet's suite.













 







VI PET client rewards program:  As a client of Creature Comforts Pet Resort, you will earn your way toward valuable rewards each time you use one of our services!  Points accrue as your pet comes to us for boarding, doggie day care, or grooming - we track your purchases and send you either discount coupons or certificates for free services, as a thank you for your loyalty.  Be sure to select Creature Comforts Pet Resort for all your pet care needs!